Information We Collect
When you place an order or contact us, we may collect personal information such as your name, email address, shipping address, billing address, and payment details. This information is used solely to process and fulfill orders, provide customer support, and communicate with you about your purchase.
How We Use Your Information
We use customer information to:
- Process and ship orders
- Communicate order updates and confirmations
- Provide customer support
- Improve our store and customer experience
Payment Information
All payments are processed through secure third-party payment providers. Second Engine Records does not store or have access to full payment or credit card information.
Sharing Information
We do not sell, rent, or trade customer information. We only share information with third parties as necessary to fulfill orders (e.g., payment processors, shipping carriers).
Email Communication
If you provide your email address, it may be used for order-related communication. Marketing emails will only be sent if you explicitly opt in, and you can unsubscribe at any time.
Data Security
We take reasonable measures to protect your personal information, but no online system is 100% secure. By using our site, you acknowledge and accept this risk.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us directly.
Policy Updates
This policy may be updated from time to time. Any changes will be reflected on this page.
Questions
If you have questions about this Privacy Policy or how your information is handled, contact us at [email protected]